• Frequently Asked Questions

    Will the district need to make up lost class time?
    By using at-home learning days, we do not anticipate that we will need to add days to the academic calendar.

    Will the schools stay open?
    Our school personnel and offices will continue to be available to assist families, although we must prohibit guests coming into the buildings. Willis Education Center (740-833-1100) will be lightly staffed (no guests permitted in the building) from 10am-2pm.
    School sites will be closed. Teachers and principals can be reached through email.

    Who can I contact if we have questions regarding logins and/or district devices?
    We will have technical assistance available for you, our families, through our district HelpDesk. The primary method to access the HelpDesk will be through the following email address: dcshelpdesk@delawarecityschools.net. If you do not receive a response within two (2) hours during our helpdesk hours of 8am-4pm you can call us at (740) 833-1871 to check the status of your issue.

    Will the district provide meals (UPDATED March 31)?
    The district will continue to provide meals at select sites. We will also have buses traveling to outlying neighborhoods. See the bus schedule here. Please be patient and wait for the bus in the event it is running late.

    Lutheran Social Services will continue food distribution at Willis Education Center on Tuesdays (4-6) and Wednesdays (12-2), although it will now be outside. Please call 877-LSS-MEAL for additional information.

    How can families access other community services for assistance?
    The Family Resource Center and our partners at Stregthening Families will remain open to assist our families. We have a variety of ways to assist families, but walk-in services are not available at this time. Please call to discuss your needs and an individual plan will be made.
    Family Resource Center - 740-833-1619 (from 10-2 on weekdays)
    Strengthening Families - 740-417-4733 (limited hours)
    People In Need (PIN) - 740-363-6284
    Common Ground Free Store - Serving hot to-go meals, providing bags of groceries, and also hygiene items, diapers, and toilet paper on Tuesdays from 6:00-7:30p and Saturdays from 10:00a-11:30a.  No documentation is needed to receive assistance.  

    What is the status of extracurricular activities and district events?
    All extracurricular activities and school events are suspended starting Saturday, May 2. The suspension includes athletic events, performances, school activities, and all meetings. We will attempt to reschedule performances and events when we return to school if possible.

    Will kindergarten registration still take place?
    All kindergarten registration that was scheduled to take place in person during the closure will be rescheduled. We will continue to allow families to begin the online registration process. Please call 740-833-1124.

    Is SACC still open?
    Since our buildings will be closed, SACC and DLC will not take place at any of our schools through May 1. Families will not be charged SACC tuition during the closure. Fees already paid will be credited to your account for future tuition.

    Will school-sponsored trips take place?
    We are working with our travel companies to evaluate our options for scheduled trips. The 8th grade Washington D.C. trip has been cancelled. Please contact Dempsey Middle School with questions.

    Have prom/graduation plans changed?
    Our April prom has been postponed. Additional information will be communicated from Hayes High School. At this time, graduation remains on schedule. We will continue to monitor the situation and make adjustments as necessary.

    How can parents pick up their children’s medications?
    Please contact the Willis Education Center (740-833-1100) to make arrangements.