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Safe Arrival

Delaware City Schools utilizes an automated student absence reporting system called Safe Arrival. This system reduces the time it takes to verify student attendance making it easier for you to report your child’s absence and easier for staff to respond to unexplained student absences.

Safe Arrival allows parents to report their child’s absence quickly and conveniently in several ways:

  1. Parents can log into a website, go.schoolmessenger.com to access a Safe Arrival Parent Portal where an account can be set up to report absences. The email used to set up the account must match the email you gave to the school.
  2. Parents can call into an automated interactive telephone system via a toll free number (1-844-817-5313) through which absences can be reported.
  3. If you have an Android or Apple device, you can also download the School Messenger app. You can go to the Google Play store or the Apple App and search using the keyword "School Messenger". Download the app with the blue swirl logo.

All methods are available 24 hours a day, 7 days a week.  Therefore future absences may be reported ahead of time, i.e. Doctor’s appointment. 

In the event that a parent forgets to call off their student before the start of the school day, this system automatically calls parents to inform them that their child was reported absent at school by their teacher. These calls are designed to serve as a reminder to those that may have forgotten to call our attendance line to report an absent child.  As in the past, please make sure that if your child is absent, you call our attendance line at 1-844-817-5313 to report that absence each day prior to the start of their school day. 

Please contact your student’s building secretary to update your phone and email address as needed. The system pulls contact information directly from PowerSchool and it is imperative that contact information be up-to-date to ensure you receive confirmation of absences through email and the absence calls should you forget to report your child's absence.

If you have difficulties with the SafeArrival system, please contact your child's school and they will coordinate with the district office as needed to resolve any issues.