Our Technology Department has provided a few tips for successfully navigating the Virtual Learning environment for students who have issues connecting to virtual meetings:

1.  Devices should be restarted at least once per day. 

2.  If you are having trouble entering a Google Hangout Meet or a Webex meeting, try restarting your device again.  This will often resolve the issue. 

3.  Close any extra tabs or applications that are open on your device.

4.  If you are trying to login to a Webex meeting and are asked to sign into a screen called ADFS, you should enter the beginning of your email address (the first 6 letters in your last name and the first 2 letters of your first name)@pacernet (for example:  woodwala@pacernet) and then your usual password.  This has happened to just a few students.

 

Please check our DCS Technology Remote Learning FAQ for additional assistance.